Shipping & Delivery Policy
Last updated: September 8, 2026

INTERNATIONAL SHIPPING
We ship directly to customers in the USA. Tracking information will be provided via email as soon as your order is dispatched.

SHIPPING RATES & COST
– USA Shipping Rate: Free Standard Shipping on all orders.
– Customs & Taxes: No additional customs fees or hidden taxes will be applied at checkout or delivery for US orders.

PROCESSING TIME VS SHIPPING TIME
Total Estimated Delivery Time = Processing Time + Shipping Time

– Processing Time: 1 to 2 business days (Order verification, packaging, quality check, and dispatch).
– Shipping Time (USA): 3 to 7 business days (Tracking available).
– Total Estimated Delivery Time (USA): 4 to 9 business days.

APPROXIMATE SHIPPING TIMES BY REGION
a) USA: 4 to 9 business days total (Tracking available)
b) Rest of the World: 5 to 14 business days total (Tracking available)

DELAYED DELIVERY
In rare instances, packages may take longer than the estimated timeframe due to customs inspections, weather, or postal carrier delays. If there are no tracking updates for an extended period, please contact us for immediate support.

CANCELLING AN ORDER
If you wish to cancel your order, please contact us as soon as possible at [email protected]. Orders can only be cancelled before they have been processed and shipped. Once an order has been dispatched, it cannot be cancelled, but you may return it upon arrival according to our Refund Policy.

CONTACT & BUSINESS INFORMATION

Company Name:
nextrony

Company Address:
36, Yongju-ro, Nam-gu
Busan 48592
Republic of Korea

Email:
[email protected]

Phone:
+1 (213) 566-9977